returns

We would like to make it as simple as possible for you to make a return.

if your item(s) are not suitable we are happy to offer you a 12 month store credit. 

Please be advised that our eBoutique does not offer returns or credits on any sale/discounted items.

We kindly ask that you consider your items carefully before making a purchase.

Please read the important information below on how to exchange your item. 

PlEASE  NOtE

// The goods must be in original condition.
// The item(s) must be unworn, unwashed and have the original tags still attached
// Please print and send the original receipt with your order.
// All returns must be made within 14 days of order date.

 All custom fees, duties and taxes are the RESPONSIBILITY of the customer.

credits

please fill in the below form. 

YOUR CREDIT WILL BE ISSUED VIA EMAIL ONCE THE ITEM(S) HAVE BEEN ACCEPTED BY WAREHOUSE WITHIN A 48HR PERIOD. 

Returns will not be ACCEPTED by WAREHOUSE if the below is not fulfilled.

NAME *
NAME

FAULTY GOODS

We endeavour to have high quality product sent to all our customers. If for an unlikely reason you have received a faulty piece(s). Please follow all the BELOW INSTRUCTIONS, plus include your postage receipt in the return so that can also be refunded.

WHAT CLASSIFIES AS A FAULTY ITEM

  1. ITEM(S) that have been wrongly described.

  2. Goods that are different to the goods that you ordered.

  3. Have defects that were not obvious or we did not bring to your attention.

terms & CONDITIONS

Please read the Terms and Conditions carefully.

66 The Label hosts and operates the 66thelabel.com website, including storing all of the data collected on or through the website. 66 The Label has created this privacy policy ("Privacy Policy") in order to communicate the policies and practices relating to the collection, use and disclosure of information about you obtained on the www.66thelabel.com.au website.

Please read this Privacy Policy carefully. 66thelabel.com may change or update this Privacy Policy periodically. You can view the most current version of the Privacy Policy at any time on this website.

By using the 66thelabel.com website, or by agreeing to the 66thelabel.com Terms and Conditions, you consent to the collection, the use, the storage, the processing and the disclosure of your information, including personal and financial information, by 66 The Label. financial institution, third parties who provide services on or to the 66thelabel.com website (including third parties that provide order fulfilment services in relation to the website) and the other members of the 66 The Label on the terms and for the purposes described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, or any modifications there to, please exit the website now and do not purchase any of the products offered for sale on the website.

SHIPPING

DELIVERY WITHIN AUSTRALIA

REGULAR POST - COMPLIMENTARY REGULAR POSTAGE SERVICE WITHIN AUSTRALIA..

EXPRESS POST - $10..00 NATIONALLY 

INTERNATIONAL SHIPPING - COMPLIMENTARY REGULAR SHIPPING WORLDWIDE

INTERNATIONAL EXPRESS - $25.00 

WE ENDEAVOUR TO HAVE ALL AUSTRALIAN DELIVERIES ARRIVE WITHIN 1-5 WORKING DAYS. WE HAVE A 24-48HR PROCESSING/FULFILMENT TIME ON ALL ONLINE ORDERS. WE WILL KEEP YOU UPDATED EVERY STEP DURING YOUR ORDER FULFILMENT. YOU WILL BE NOTIFIED WHEN YOU PLACE YOUR ORDER, WHEN YOUR ORDER IS ON ITS WAY.
IN ALL CASES, IF A POPULAR ITEM HAS SOLD OUT WE WILL CONTACT YOU BY PHONE OR EMAIL AND REFUND YOU. THIS WILL BE DONE WITHIN 1-3 WORKING DAYS.
PLEASE NOTE, IF A REFUND IS REQUIRED, ONCE REQUESTED THROUGH PAYMENT GATEWAY SECUREPAY MONIES CAN TAKE UP TO 10 DAYS TO APPEAR BACK IN YOUR ACCOUNT.

 

AUSTRALIA POST

IN AUSTRALIA WE USE AUSTRALIA REGULAR & EXPRESS POST. THIS PROVIDES AN ABILITY TO TRACK YOUR ORDER THROUGH THE COURIER WEBSITE.
ONCE YOUR PARCEL HAS BEEN DISPATCHED A UNIQUE TRACKING CODE WILL BE SENT TO YOUR NOMINATED EMAIL ADDRESS.

YOU CAN TRACK YOUR PARCEL AT: HTTP://WWW.AUSPOST.COM/TRACK 
PLEASE NOTE, THE TRACKING NUMBER CAN TAKE UP TO 24 HOURS TO BE REGISTERED WITHIN ITS SYSTEM.
IF YOU HAVE QUERIES ABOUT YOUR DELIVERY, PLEASE CALL AUSTRALIA POST OR FAST WAY COURIERS.

 

SIGNED DELIVERIES

SOME DELIVERIES NEED TO BE SIGNED FOR SO PLEASE ENSURE SOMEONE IS AVAILABLE TO COLLECT THE PACKAGE AT YOUR NOMINATED ADDRESS. AUSTRALIA POST WILL DELIVER BETWEEN 9.00 AM AND 5.00 PM MONDAY TO FRIDAY.
IF THERE IS NO ONE TO SIGN FOR THE PARCEL, AUSTRALIA POST WILL LEAVE A NOTE AND YOU WILL NEED TO COLLECT YOUR PARCEL FROM THE NOMINATED OUTLET IN YOUR STATE.

 

INTERNATIONAL DELIVERIES

DELIVERY TO ALL COUNTRIES OUTSIDE OF AUSTRALIA IS A FREE SERVICE.

DELIVERY TIMES VARY BETWEEN COUNTRIES. NORMALLY DELIVERY CAN TAKE FROM 3-7 DAYS EXPRESS TO 10-13 WORKING DAYS REGULAR.

 

PLEASE NOTE:

ALL ORDERS ARE IN AUSTRALIAN DOLLARS (AUD).

INTERNATIONAL ORDERS MAY TAKE UP TO 10-12 DAYS TO BE DELIVERED DEPENDING ON YOUR COUNTRIES CUSTOM PROCESS.

66 THE LABEL USES DHL or EMS INTERNATIONAL PRIORITY SERVICE FOR INTERNATIONAL EXPRESS DELIVERIES. 

WE REQUIRE A SIGNATURE ON RECEIPT OF YOUR ORDER. IF THERE IS NO ONE AT THE DELIVERY ADDRESS A CALLING CARD WILL BE LEFT AND THE ORDER WILL BE RETURNED TO THE DEPOT. THIS CARD WILL HAVE OPTIONS FOR YOU TO ARRANGE AN ALTERNATIVE DELIVERY TIME. FEDEX WILL ATTEMPT DELIVERY TO THE SAME ADDRESS ON 3 CONSECUTIVE BUSINESS DAYS.

ON INTERNATIONAL DELIVERIES WE CANNOT DELIVER TO POST OFFICE BOXES AND WE DON’T OFFER C.O.D ON ANY ORDERS.

ALL INTERNATIONAL ORDERS ARE EXEMPT FROM AUSTRALIAN GST (10%); HOWEVER THEY MAY INCUR TAXES AND DUTIES APPLIED BY CUSTOMS IN THE COUNTRY WHERE THE ORDER IS DELIVERED.

ANY DUTY AND TAXES INCURRED IN THE COUNTRY OF DESTINATION ARE THE RESPONSIBILITY OF THE CUSTOMER.